Validation really is such a simple and effective communication skill.

Example of validating communication video

When I finally got the chance to make the call, I was annoyed and frustrated over the inconvenience of the whole situation.

The employee who assisted me caught me off guard as she validated so nicely my feelings.

This means you acknowledge what they've said or what they are feeling.

You might say, "I can see you're upset about this," or "You seem discouraged" in response to their news about having to work over the weekend. An important distinction is that you can accept your partner's feelings, but it doesn't mean you need to agree with them. Use validating statements such as, "I would feel that way, too," or "It makes sense to me that you'd feel that way given the circumstances" to let them know you see why they feel the way they do.

You might offer advice on how to solve the problem.

While it intuitively feels helpful to give suggestions, this can feel invalidating to your partner.

Think back to the last time you really felt heard, understood, and listened to. You join their world and see things from their point of view.

It's a way of showing you understand and accept their thoughts and feelings just as they are.

It also doesn’t mean letting your child do whatever they want- which is a common misconception when parents are learning the art of validation.